10 Most Common Oven Complaints and Possible Solutions
Common faults to check before booking an engineer, and what usually causes them.
4.9
182 Google reviews
Tap a fault below to see what usually causes it.
Cleaning and maintaining the oven’s interior
Technicians don’t typically clean ovens’ interiors. You can hire a professional cleaning company to perform the cleaning of your oven or search online to find detailed instructions on cleaning. First, check the user and care manual instructions for oven cleaning.
Make sure that the door is properly sealed when closed
Inspect the door gasket for any damage and ensure it’s properly seated to maintain a tight seal.
Checking for gas leaks in gas ovens
Hire a professional if you smell gas in your home. Turn off the gas supply and open all windows to allow fresh air.
Replacing malfunctioning heating elements or thermostats
If your oven isn’t heating correctly, faulty heating elements or thermostats may be the culprit.
Troubleshooting preheating problems and ensuring the correct temperature settings are used for baking tasks
Ensure you’re selecting the correct baking mode and temperature and allow sufficient time for preheating.
Calibrating the appliance’s internal clock to ensure accurate timing functions during cooking operations
Consult your oven’s manual for instructions on how to calibrate the clock for accurate timing.
Inspecting wiring connections and replacing frayed cords when necessary
Regularly check for any signs of damage to the power cord and replace it if necessary.
Testing igniters, valves, switches, and other electronic components as needed to diagnose performance issues with electric ranges
These components can wear out over time and may require testing and replacement by a qualified technician.
Monitoring broiler performance and troubleshooting problems with malfunctioning gas or electric broilers
If your broiler isn’t functioning correctly, it could be due to issues with the igniter, gas supply, or heating element.
Inspecting the condition of oven racks, cleaning them regularly, and replacing damaged or worn parts
Regularly clean your oven racks and replace any damaged or rusted ones to ensure safe and efficient cooking.
Still not sorted? See our electric oven repair page or book an engineer below.
What a repair costs
Straightforward repair pricing with no hidden call-out charge. Choose your standard repair, then add a VIP upgrade if you need us sooner.
Standard repair prices
| Appliance | Standard repair |
|---|---|
| Oven Repair | £79 plus parts |
| Range Cooker Repair | £99 plus parts |
| Hob Repair | £79 plus parts |
| Washing Machine Repair | £79 plus parts |
| Tumble Dryer Repair | £79 plus parts |
| Dishwasher Repair | £99 plus parts |
| Coffee Machine Service | £79 plus parts · workshop drop-off/collection |
- In-home engineer visit
- Fault diagnosis
- Labour and necessary return visits
- No hidden call-out charges
- Six-month repair guarantee
Optional VIP upgrades
Need us sooner? Add one of these optional upgrades to your standard repair price.
VIP Priority
+£29
Our earliest available priority appointment.
- Priority booking
- Same-day or next-day where available
- Priority customer support
VIP Priority + Protection
+£39
Priority service with longer protection for your repair.
- Everything included with VIP Priority
- Extends your repair guarantee from six months to 12 months
- Priority support if the same repaired fault returns
The selected upgrade is added to the standard repair price shown alongside.
Every standard repair includes a six-month guarantee. The VIP Priority + Protection upgrade extends this to 12 months. Both cover labour relating to the original repair; replacement parts and unrelated new faults are not included unless separately guaranteed.
Payment is taken once the repair is complete. Card and bank transfer accepted.
What local customers say
4.9 from 182 Google reviews
"I am so pleased with such a fast and efficient service! My cooker broke at 8:30 pm, made contact and had instant reply with diagnosis and engineer was here and fixed with new element by 2pm the very next day! Would 100% recommend."
"Richard and his technician, Paul, were extremely helpful in fixing an oven and a dishwasher for me. They kept me informed and were very punctual. I'll definitely use them again in the future. Highly recommended!"
"I emailed details of my cooker model and the fault one evening. I'd had a quote £37 cheaper than elsewhere online by 9:00 the following morning. They arrived within the time slot we agreed on the day that was convenient to me and charged me exactly what they said they would. No unexpected extras or nasties. Brilliant!!!"
Book a repair
Tell us the appliance and the fault. We'll come back with a price and the next available visit.
- Prompt, reliable service
- Respect for your home
- Clear, upfront pricing
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Common faults & questions
My Oven is Cold or won’t heat up, but the fan is going?
This is typically the Fan oven element.
My Oven is Over Heating or burning everything?
This could be the Oven thermostat.
My Oven isn’t getting hot enough?
This could be the fan is not turning. or an element has failed/blown
My oven door glass has fallen out?
This could be the sealant holding the glass in.
My oven is not getting to the correct temperature?
Answer 1… If Conventional Oven, it could be an element has failed!
Answer 2… If Fan Oven, the fan is weak or has failed!
Tip… If the fan is not turning try flicking with a knife, it may be a temp fix!
My oven is dead?
Answer 1… If no lights try the main fusebox or kitchen cooker isolator (big red switch normally)
Answer 2… If there are lights but not reacting, then this could be in Auto mode!
Tip… Refer to the Instructions to reset the timer 🙂